Zendesk delivers the leading cloud-based Customer Support Software. It provides you on online portal for your customers to log support request, access knowledge base information, and provide you with valuable feedback. Get immediate notification of customer requests on any device from anywhere.

Google Apps is a cloud-based productivity suite that helps you and your team connect and get work done from anywhere on any device. The suite of apps includes; Gmail, Calendar, Drive, Sheets, and Slides.

Mailchimp is an all-in-one marketing platform that helps you manage and talk to your clients, customers, and other interested parties. The approach to marketing focuses on healthy contact management practices, beautifully designed campaigns, and powerful data analysis.

Call Tracking Metrics allows tracking of all inbound communications, across any channel, back to your marketing campaign(s) for true return on investment (ROI) analysis. Added to form fill tracking, chats, calls, and other conversions.

WordPress is a free to multiple paid options open source content management system written in PHP that features a wide variety of plugins and customizations that can fit within the architecture of a template or custom solution. Supports numerous web content types including blogs, traditional mailing lists/forums, media galleries, membership sites, learning management systems, and online stores.

Squarespace is a quality cloud based website, blog, e-commerce solution that works extremely well for startups and small business. It has a user friendly design and editing functionality dashboard which is very useful for projects with or without agency assistance.